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Norgas Cartridge Company
Are all of your items in stock?

Items which are out of stock will show "OUT OF STOCK" on their listing page.

We try to keep our records as up-to-date as possible. However, occasionally, sales in our store will not be registered onto the online shop system and hence discrepancies occur. If this occurs, one of our representatives will contact you to offer an alternative, place the item on back-order or refund your order.

 
Can I buy a shotgun?

Yes, if you have a shotgun certificate.

Before we can dispatch a gun to your local RFD, or before we allow you to collect it in order, we still need to see a copy of your shotgun certificate and verify its authenticity with your local police force.

If you order a gun from the website, one of our staff will contact you so that we can obtain a copy of your shotgun certificate. If we are satisfied, then we can ship you gun to a local RFD. Your local RFD will also need to see your certificate before they can release the gun to you.

 
Can I buy an airgun?

If you are over 18, yes.

For air rifles more powerful than 12 ft lbs, a Firearms Certificate (FAC) is required. Before we can ship a gun with such power to you, we must see a copy of your FAC.

To obtain an FAC, speak to your local polices' firearms officer.

 
Can you ship my shotgun to my home?

No.

Due to UK law, firearms may only be shipped between registered firearm dealers (RFDs). If you have ordered a shotgun, we will contact you to obtain a copy of your license and the details of a nominated RFD on your area.

Norgas Cartridges will then contact your nominated RFD and, provided they accept to take delivery, arrange for delivery there.

Note that an RFD may only accept delivery of firearms on specific days, which may increase shipping times. Additionally, an RFD may charge you to receive a weapon shipped from elsewhere.

 
How old do I need to be to buy a knife?

18.

If you look under 25, we will ask to see photo ID.

 
I can't find the answer to my question. What do I do?

Click on "Ask a Question" or "Contact Us" above.

 
I have ordered a knife, but I cannot select a shipping option.

This is because it is illegal for us to send knives through the post. If you want to order a knife, please select "collect in store". This allows us to verify your age and identity - hence fulfilling our legal requirement.

If you are fortunate enough to look younger than 25, we will need to see valid photo identification.

 
Is it possible to buy a gift for someone?

Yes, but we are unable to ship it directly to them.

In order to prevent fraud, we only capable of shipping items to the cardholder's address.

 
What types of payment do you accept?

For online orders, we only accept credit and debit cards - Visa and Mastercard.

If you must pay cash, we recommend visiting us in store.

Sorry, but we are unable to accept cheques.

 
When will my order be delivered?

This depends upon which shipping option you selected.

Orders will normally be processed by us within one working day (although it may take longer during busy periods). Once we have shipped the item, we will send you a parcel tracking number which you can use to track the item yourself.

Please note that tracking is only available for orders shipped using Parcelforce.